Welcome to izitar.com’s shipping terms. We are committed to providing every customer with safe, fast, and reliable delivery services. Please read the following carefully before placing your order.
- Domestic Shipping Policy
Shipping Coverage
We provide delivery services within the United States, covering all 50 states and Washington D.C.
We currently do not support delivery to U.S. overseas territories, such as Puerto Rico and Guam.
Shipping Time
Standard Shipping: Approximately 5–7 business days (excluding weekends and holidays)
Expedited Shipping: Approximately 2–3 business days
Actual delivery time may be affected by weather, peak logistics periods, or force majeure factors.
Logistics Partners
We cooperate with the following logistics companies to ensure timely and reliable delivery:
UPS (United Parcel Service)
FedEx (Federal Express)
USPS (United States Postal Service)
After shipment, you will receive an email containing a tracking number, which allows you to track the shipping status in real time. - International Import and Export Standards
Export Countries
We primarily sell within the United States and currently do not directly support overseas exports.
If customers use a third-party forwarding company to ship to other countries, please ensure compliance with the customs regulations of the destination country.
Import and Export Compliance
Goods exported must comply with U.S. customs and international transportation laws and regulations.
Prohibited and restricted items may not be exported.
Customs may charge tariffs, import duties, or other fees, which are the responsibility of the recipient. - Packaging and Shipping Safety
All goods are packaged securely to ensure they arrive undamaged during transportation.
For fragile or delicate items, we will add protective materials to reduce the risk of damage.
If the goods are damaged during transportation, please contact us within 48 hours of receipt to request assistance. - Order Tracking
After shipment, you will receive an email notification and tracking number.
You can check the shipping status in real time through the logistics company’s official website or the “Order Tracking” function on our website.
If you do not receive your package for a long time, please contact customer service promptly, and we will assist you in tracking and resolving the issue. - Shipping Liability and Disclaimer
We are committed to ensuring timely and safe delivery to the best of our ability, but we are not liable for delays caused by force majeure (such as natural disasters, traffic accidents, customs delays, etc.). For delays or losses that occur during the logistics process, if the responsibility lies with the logistics company, we will assist the customer in filing a claim, but the final resolution will be subject to the logistics company’s regulations.
